Collaborative, by design

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Working together to achieve real success

Our pricing philosophy

At Kaizen, we anchor all financial incentive around the continued success of the platform we serve — whether that’s your resident permitting portal, recreation management platform, or anything else.

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Fair pricing

We provide flexible pricing options that align to your department's size, project scope, and revenue model.
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Cost Efficient

Our customers typically experience a 20% to 80% increase in revenue after implementing Kaizen. With an intuitive, mobile-friendly interface, Kaizen makes it easy for patrons to transact on the go — leading to more frequent engagement and higher conversions.
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Innovation

Continuous improvements and updates are in our DNA. We’ll never charge you for product iterations of any kind.

Find out more about collaborating with Kaizen

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Discovery

For the community,
 by the community

First things first, we sit down with your team (and maybe some local residents) to have an open discussion. At this stage, we want to get a firm understanding of your community’s unique needs and pain points. Why? Because we know everyone is different, and that our solutions need to be tailored to your city — not the other way around.
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Iteration

Beautifully collaborative

Only once we’ve figured out your city’s unique requirements and overarching goals do we start building. At this stage, we’ll work collaboratively with your team to create bespoke products and integrations that solve real problems. Oh, and because everything is flexible and designed to evolve over time, you can rest assured that if anything changes, so will the software.
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Deployment & Longevity

Built for the long-term

At Kaizen, we think long-term. Once a product ships, we don’t say goodbye and good luck. No: our goal is to establish meaningful partnerships with your city over the following weeks, months, and years. It’s this approach that allows us to make continuous improvements to your digital experiences. So everything stays up-to-date and modern, at no extra cost.

Interested in exploring procurement options? We're on Sourcewell.

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Awarded Contract logos white 022525 KZN KAIZEN LABORATORIES
Stephen Reilly
Parks & Recreation Director
A gorgeous experience for my residents and staff that has exceeded every one of my expectations.
See full case study
“A gorgeous experience for my residents and staff that has exceeded every one of my expectations.”
See full case study
WeymouthMA
WeymouthMA
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