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Our mission is to strengthen the link between residents and governments, one city at a time.

Why we exist

Every town, city, and county has its hidden gem.

But too often, residents find it hard to access them. The website (if there is one) isn’t clear, the booking flow takes ages, the payment processing doesn’t work… These are all pain points that we, as residents, face in our everyday lives. We’re here to change that.


We think it should be easy to access local services. Not clunky, slow, or downright frustrating. To do that, we’re working with city administrators to modernize outdated civic technology. Creating digital-first experiences that empower residents to enjoy their surroundings to the fullest. And, amongst all that, strengthening the link between communities and local governments.

The folks backing us

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Meet the Kaizen team

Nikhil Reddy
Co-Founder & CEO
KJ Shah
Co-Founder & COO
Apollo Jain
Founding Engineer
Robinson Rosado
Fullstack Engineer
Shawn Arvin
Shawn Arvin
Business Development Representative
Emeline Wu
Emeline Wu
Product Manager
Mark Schnabel
Mark Schnabel
Software Engineer
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John Puma
Business Operations
Linda Kung
Linda Kung
Software Engineer
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Jeff Goldberg
Business Development Representative
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Kevin Stay
Regional Account Executive
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Debra Bilbrey-Honsowetz
Strategic Advisor | Former Director of Parks & Recreation for 30+ years

Join our small but mighty team

We’re a young startup with big ambitions. Check out our open roles and learn more about building the future of civic technology.

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