san antonio 2
Customer Story

Inspiring smart cities through smarter web design.

View San Antonio Website

The City of San Antonio is the 7th largest city in the country, with over 1.5 million residents across some incredibly diverse backgrounds. The oldest municipality in Texas is a major city in south-central Texas with a rich colonial heritage, beautiful river walk, and multiple World Heritage Sites.

The Challenge

The City of San Antonio started collaborating with Kaizen Labs in December of 2022. The Smart Cities team, part of the City’s larger Innovation Group, was nearing the release of its ground-breaking technology roadmap for the next five years. The roadmap highlighted new projects, ways for vendors to get involved with the City, and the pillars that would guide San Antonio as it geared up for a wave of transformation. To properly share this roadmap and vision with the world, the Smart Cities team was looking for a stunning design and engineering firm to craft the roadmap, as well as implement a gorgeous new website.

The Kaizen Approach

Kaizen was chosen amongst a list of world-class design and technology companies to lead the branding and design of the Smart Cities Roadmap and the team’s stunning new website. In less than a month, the Kaizen team delivered a visually breathtaking roadmap and accompanying website that was unveiled at the Smart Cities Connect conference in Denver on May 16, 2023.

“We’ve gotten so much positive feedback about our roadmap, website, and the Smarter Together branding. Thank you all for helping us boost the profile of our City. We are so thankful for your hard work and dedication to make it happen! What Kaizen has done for our brand, mission, and digital presence is nothing short of incredible.”

– Geoffrey Urbach, Smart Cities Manager, San Antonio, TX